About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We are in search of someone in India to take on the role of Director for Data Analytics. Within our India Operations, you will hold significant importance in our endeavor to establish an exceptional global data analytics team at the heart of the Center for Data and Insights (CDI). Reporting directly to the Head of Business Analytics, this pivotal role underscores its business-centric nature, playing a key role in enhancing and maintaining our data and insights capabilities. Operating within the dynamic landscapes of AWS and GCP ecosystems, the Director will shoulder the responsibility of nurturing and guiding our analysts based in India. This involves close collaboration with business leaders, partners, and stakeholders on a global scale, spanning diverse functions such as ad hoc analysis, storytelling, dashboard creation, reporting, and metric observability. By ensuring the integrity and reliability of insights, this role significantly contributes to our overarching objective of enabling well-informed decision-making.
You will exemplify an empathetic and service-oriented approach, effectively addressing our organization’s thriving data and insights culture. Concurrently, you will fortify and future-proof our analytics support framework. We offer a distinctive chance for you to lead the consolidation and rejuvenation of global support operations for all our analytics initiatives. In the initial six-month period, the Director of Data Analytics will form a dedicated team that supports analytics operations worldwide, offers responsive partnership, and seamlessly facilitates the transition of reporting as the underlying data lake migration takes place from AWS to GCP.
If you are a seasoned professional with a zeal for service-driven analytics pursuits and an eagerness to drive transformative changes, we invite you to contemplate this role as an avenue to shape the trajectory of our CDI. Your journey as the Director of Data Analytics holds the promise of being both rewarding and instrumental in propelling our data-driven aspirations to new heights, making an enduring impact within the anime community.
Responsibilities:
Collaborate directly with the global head of business analytics and diverse business users to cultivate strong relationships, engage in discussions about business trends, construct relevant dashboards, and adeptly manage stakeholder expectations concerning analytics-driven tasks.
Forge partnerships with cross-functional teams to conceptualize analytics and reporting tools essential for disseminating certified dashboards and impactful presentations.
Translate stakeholder discussions into cohesive, well-informed business recommendations founded on factual data, leveraging structured and analytical thinking complemented by skillful data visualization techniques.
Lead sprint planning and management in close collaboration with program management teams.
Guide and mentor team members as well as internal stakeholders, maximizing the potential offered by centralized BI and analytics tools.
Foster a culture of responsive customer service and high-quality output by maintaining effective communication across all levels, ensuring seamless task execution, and swiftly overcoming unexpected challenges.
Leverage expertise in working with extensive, intricate databases, OLAP engines, data warehouses, and data lakes through SQL or SQL-like interfaces.
Champion the creation of weekly insight decks for the leadership team, facilitating effective collaboration across teams, documenting the influence of strategic initiatives on pivotal metrics, and closely monitoring progress towards company objectives.
Ensure on-time and within-budget delivery of departmental OKRs.
About You
We get excited about candidates, like you, because…
Over 8 years of distinguished experience encompassing data analysis, advanced analytics, statistics, experimentation, and optimization, underscoring a deep expertise in data-driven methodologies.
Managed product, insights and/or analytics teams for more than 5 years.
Extensive track record in utilizing data visualization tools such as Tableau, Looker, and more, highlighting a proficiency in transforming complex data into actionable insights.
Proficient in establishing Objectives and Key Results (OKRs) for the team after comprehensive discussions with stakeholders, and adeptly monitoring their progress to successful completion.
Proficiency in data analysis, demonstrated through defining key performance indicators (KPIs), applying statistical and predictive modeling concepts, employing descriptive statistics, and crafting effective experimental designs.
Well-versed in Web and Behavioral analytics tools like Google Analytics, MixPanel, Amplitude, among others, showcasing adeptness in analyzing user behavior and digital interactions.
Strong command of SQL, coupled with the ability to construct and assess data science models using Python/R, indicating a comprehensive analytical toolkit.
Proven experience with Cloud data warehouses, including Databricks, Redshift, Snowflake, and others, showcasing adeptness in managing and extracting insights from extensive datasets.
Accomplished in navigating and deriving insights from large-scale data sets, managing Terabytes of data and billions of records effectively.
Exceptional interpersonal skills, active listening, and a commitment to collaborative success, prioritizing the company’s triumph over individual notions.
Demonstrated ability to thrive within a matrixed organization, effectively collaborating across diverse teams and functions.
Highly articulate and an exceptional communicator, adept at conveying narratives around intricate data patterns, making complex information accessible.
You holds a Bachelor’s degree in Statistics, Computer Science, Information Systems, or a related field, providing a strong foundational knowledge and expertise.
About the Team
Center for Data and Insights (CDI) is a service oriented horizontal organization that is uniquely positioned within the company to be the trusted and unbiased source of timely data-based insights for Crunchyroll. Our vision is to inspire, support and guide our stakeholders to be data-aware and build the systems of intelligence to discover insights and act on them. We have built a highly functional organization that truly believes in being a responsive partner, with the utmost curiosity, unwavering accountability and the courage to lead with actions.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Service. We serve our community with humility, enabling joy and belonging for others.
Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It’s just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.