Analytics and AI Leader

Pivot Point Consulting is seeking a Analytics & AI leader with 15+ years of management consulting experience at leading Analytics & AI firms who will be responsible for growing the practice by identifying and driving business development opportunities, as well as delivering high quality solutions to power data innovation. 

The digital operating model has disrupted nearly every industry. This has been fueled by the digitization of the consumer experience. This journey began in healthcare and life sciences. Pivot Point partners with their clients to leverage novel practices and tools to accelerate their data innovation journey by leveraging Analytics & AI to thrive in this business landscape. This position is part of the senior leadership team responsible for shaping the practice and service offerings, supporting business development opportunities, delivering services and creating deep, long-term engagement with client partners. 

Serve as a senior leader of the Analytics & AI practice 
Identify and develop existing and new client relationships through networking and business development activities 
Increase market share in existing clients and maximize new business development opportunities across the U.S., achieving targets for revenue, gross margin and growth 
Exceed customer expectations and contribute to a high-level of customer satisfaction 
Competitive salary with full benefits (medical, dental, vision, HSA, 401k and PTO)  
Reports to Vice President of Analytics & AI 

Description:  

Analytics & AI leader is responsible for growing the practice by identifying and driving business development opportunities, as well as delivering solutions to power data innovation leveraging analytics/AI at scale to drive action that creates strategic value – e.g., streamline operations, improve health outcomes, promote health equity, strengthen communities and enrich the consumer and employee experience. 

Duties and Responsibilities: 

Shape practice strategy and roadmap with practice leader – ensuring alignment with other practices 
Contribute to development of product roadmap working with clients and prospects in partnership with the practice leader 
Lead development, marketing, launch, adoption of delivery teams and growth of service offerings 
Assist in the creation of proposals, presentations and RFP (Request for Proposal) responses 
Deliver and oversee delivery of high-quality outcomes 
Lead delivery teams and serve as an escalation point for client and consultant issues and opportunities for improvement 
Staff projects and manage utilization 
Build and maintain strong relationships with clients, consultants and employees 

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.  

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.      

Pivot Point Consulting Values:   

The duties and responsibilities below are expected to be performed while observing the following Pivot Point Consulting Core Tenets: 

A Team First Approach, supported by the core tenets; be proud to wear the jersey, stay team focused and assume positive intent.  
Self-Awareness, supported by the core tenets; outlaws welcome, stay coachable and be comfortable with healthy conflict.   
Solutions Oriented, supported by the core tenets; be entrepreneurial, be electable, and fix the problem not the blame.   
Grit, supported by; work hard stay free and play ‘til the whistle.   
Communication: Communication is king. At PPC (Pivot Point Consulting), we phone first.   
Trust: Building genuine relationships is critical to our success.   
Quality: We strive for excellence in all we do.  
Happyology: It makes the world go round.   
Think: We are thought leaders.  

Supervision Responsibilities: N/A  

Travel: Less than 50%. Ability to travel to clients and prospect locations across the nation.  

Competencies:  

Oral Communication: Speaks in a clear, concise, and confident manner.   
Listening Skills: Attentively listens to understand and interpret what is being said.  
Judgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions.   
Marketing: Interprets, delivers, and communicates value to appropriate target audience.   
Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others.  
Written Communication: Develops written communication that is clear, concise, grammatical, and influential.  
Adaptability: Responds to changes, delays, or unexpected events in a positive manner; Adapts working style to best fit a given situation.   
Leadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical.   
Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.   
Social Confidence: Exhibits self-confidence in social settings and when dealing with others.  

Qualifications:   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.