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B2C Service Cloud DevOps Lead (RightNow technology) – Onsite at Johnson Controls – JCI HQ Glendale, United States


What you will do 

Johnson Controls is hiring! We are seeking an experienced Oracle B2C Service Cloud DevOps Lead to join our dynamic team in Glendale, WI. If you have a solid background in Oracle B2C Service Cloud applications, focusing on implementation and support to improve employee experience and service delivery, this could be your next opportunity! Candidates must be commuting distance to the Glendale, WI, facility, or able to relocate. US citizenship or US permanent residency is also required for this role. 

Join Johnson Controls and contribute to our mission of creating innovative solutions that enhance customer satisfaction! 

How you will do it 

  • Design, develop, and maintain Oracle B2C Service applications, ensuring they meet business requirements.  

  • Implement best practices in software development, including coding standards, testing, and documentation.  

  • Coordinate data synchronization between Oracle Service Cloud and other systems (Oracle EBS, Reporting, OFSC). 

What you will need 

Required 

  • Experience in developing Custom Scripts, Custom Processes (Event Handlers), BUI Extensions/Add-Ins, Business Rules, Configuration, Workflow/Workspace, Report Analytics, Knowledgebase, etc. 

  • Experience with HTML, JavaScript, CSS, jQuery, PHP, .NET, ROQL, ConnectPHP. 

  • Experience with Oracle B2C features like Job Scheduler, Element Manager, Data Sync, External Objects. 

Preferred 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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